Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information you provide
• Badge and achievement data
• Communications you have with us

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process and verify your achievements
• Send you important information
• Improve our services

3. Information Sharing

We do not sell your personal information. We may share your information:

• With badge issuers to verify achievements
• With your consent
• To comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfil the purposes described in this policy. Data is deleted or anonymised when it is no longer required, or upon your request, unless we are required by law to retain it for longer. Account and badge data will be deleted within 30 days of a verified deletion request.

7. Lawful Basis for Processing

We process your data under the lawful bases of contract (to provide you with our services), consent (where you have given it), and legitimate interests (to improve our platform and ensure security). We do not use your data for automated decision-making or profiling.

8. International Data Transfers

Your data is stored and processed within the UK or European Economic Area (EEA). If data must be transferred outside these regions, we ensure appropriate safeguards are in place as required by law.

9. Complaints

If you have concerns about how your data is handled, please contact us first. You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.

10. Contact for Data Protection

For any data protection queries, you can contact our Data Protection Officer at: privacy@mybadges.vip

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@mybadges.vip
• Post: [Your Address]